2022

A Test of the Video Broadcast System

A CONTEXT-FIRST ENTRY POINT TO RECREATIONAL DEVELOPMENT.

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01. The Brief

Almost 2 million passionate fans were stuck within the walled gardens of social media. 

Our mission was to cultivate a meaningful book club community to celebrate narratives that place women at the center.

02. The Approach

From live streamed Q&As, to donations, to exclusive fan merch, the potential for breadth and depth in the experience was expansive.

We dimensionalized our audience through both direct user research and close collaboration with the team that built Reese's Book Club from the ground up to identify the priority features that would augment the successful social program and shape our MVP experience and year one roadmap.

We focused on developing features that would expand the ways the community can connect with each other and every book. Discussions needed to be flexible, and create opportunities for both casual, light-touch interactions and deeper discussions. The feature set needed to accommodate users with 5-minutes of free time, or an hour of deep focus.

Given the urgency to go-live and need for an efficient build process, we developed a flexible modular system using React Native, allowing our design system to work across responsive websites and iOS and Android devices.

With a passionate fan base and a celebrity-backed launch, we knew the app would gain immediate traction. Working off of a well-planned year-one product roadmap yet staying responsive to community feedback and the app's engagement metrics and performance, we worked hand in hand with our partners at Hello Sunshine to iterate the app over the six months following launch to fine tune the experience.

NEXT CASE STUDY: REESE'S BOOK CLUB